Privacy Policy

Privacy Policy

Introduction

Welcome to https://heated-windshield-replacement.collision-talk.com (hereafter referred to as “Heated Windshield Replacement” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services linked from our website, which have their own privacy policies governing user data collection and usage.

Processing Activities

This policy outlines our practices when you engage in the following activities:

  • Using our applications and services as an authorized user
  • Visiting and interacting with our websites
  • Subscribing to our newsletters or email lists
  • Communicating with us via phone, email, text messages, or social media

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. These include:

  1. Account Information: Details required to create and manage your user account, such as names, usernames, passwords, and contact information.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction records.
  4. Purchase Information: Items bought through our platform, order dates, quantities, and purchase amounts.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and phone model details to deliver personalized content and services.
  6. Location Data: GPS coordinates and location-based services data to provide location-specific services and tailor offers.
  7. Feedback and Reviews: Comments, suggestions, and ratings submitted by users to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels, including your user IDs and public posts.
  9. Product Information: Details about products viewed or purchased, including product codes, descriptions, and reviews.

We collect this data through various means: direct user input, automated tracking technologies (like cookies), and information shared by third parties in accordance with their privacy policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: Essential for navigating our website and using its features.
  • Preference Cookies: Remember your preferences, such as language settings and display options.
  • Analytics Cookies: Track usage statistics to improve our services and understand user behavior.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once data is no longer needed for these purposes, it will be securely deleted or anonymized. Our retention periods may vary depending on the type of data and its usage within our services.

Security Measures

Heated Windshield Replacement implements robust security measures to protect your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products do not knowingly collect personal information from minors, and we urge parents or legal guardians to supervise their child’s online activities.

Your Rights (Data Subject Rights)

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Ask for the deletion of your personal data when there is no legitimate reason for retaining it.
  • Restriction: Limit the use or processing of your personal data under certain circumstances.
  • Data Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Object: Object to the processing of your personal data based on consent, legal grounds, or specific circumstances.
  • Non-Discrimination: Be free from discrimination when exercising your rights.

To exercise these rights, please contact our Data Protection Officer via the contact details provided in this policy.

Changes to Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically for any updates.

Contact Information

For any privacy-related inquiries, requests for data deletion, or questions regarding this policy, please reach out to us:

  • Email: [email protected]
  • Postal Address: [Mailing address] (for written correspondence)

We value your trust in our commitment to protecting your privacy and data security.